Jewellery repair
Rings, chains, bracelets and earrings repaired, resized and refreshed, including EFFY pieces from authorized retailers.
- Ring & bracelet sizing
- Stone replacement
- Chain & earring repair
- Cleaning & modifications
Our services×Watches×Jewellery×Parts
Precision on every piece
From a battery while you wait to a full restoration of a family heirloom, every job is inspected, estimated and approved before work begins, and every repair carries our 12-month service guarantee.
Bench 03On test
Rate+2 s/d
Amplitude286°
Beat error0.1 ms
01
Complete service
Full maintenance for automatic and quartz watches, using professional equipment and manufacturer-approved procedures. Worn parts are replaced, and every watch is tested for accuracy, function and water resistance before it leaves the bench.
DisassemblyUltrasonic cleaningInspectionLubricationRegulationReassemblyFinal testing
- Automatic & mechanical overhaul
- Quartz movement overhaul
- Movement replacement
- Water resistance testing
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Restoration
Vintage, pre-owned and heirloom watches are restored with the goal of keeping what makes them original. When parts are no longer made, we source originals through our supplier network, fabricate them, or adapt a solution in-house.
- Vintage & heirloom pieces
- Discontinued calibres
- Original parts sourcing
- Careful case refinishing
03
Get directions
Repairs & while-you-wait
Batteries, crystals, crowns and the small things that stop a watch. Bring it to our workshop and many minor repairs are done while you wait. Water-resistant watches are pressure tested and resealed on site, a service most repair counters can't offer.
- Battery & reseal
- Crystal replacement
- Water pressure testing
- Demagnetization
- Bracelet sizing & adjustment
- Case & bracelet polishing
Walk-in service · no appointmentMon – Fri · 9:00 am – 4:30 pm · 600 Alden Rd, Suite 208, Markham
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Appraisals & authentication
Our watchmakers inspect the movement, case and serial numbers, and pair that with current market insight. You receive written documentation suitable for insurance, estates and private sales.
- Watch appraisals
- Jewellery appraisals
- Authenticity certificates
- Insurance & estate documents
05
Parts ordering
Order bracelet links, straps, pins and parts for your watch online. Tell us the model, how many links you need and send a photo. We confirm pricing and availability, then send you a payment link.
- Bracelet links & pins
- Straps & bands
- Complimentary warranty links
- Crowns, crystals & parts
Specialist services
Beyond the movement
Jewellery, personalization and bracelets, handled by the same team and to the same standard. And if you are ready to part with a watch, we buy them.
Logo dials & engraving
Custom dial printing and laser engraving for corporate gifts, awards, retail collections and private-label watches, from a single piece to thousands.
- Dial logo printing
- Case back engraving
- Clasp engraving
- Private-label production
We buy watches
Rolex, Omega and other fine watches, bought from across Canada. Send us the details and photos for an estimate, or bring it in.
- Estimate from photos
- In person or insured shipping
- No obligation
Bands, links & pins
Genuine bracelet links, pins and straps for the brands we service, fitted in-house or sent by mail.
- Genuine links & pins
- Straps & bracelets
- Fitting & sizing
Estimate firstNothing starts until you approve
12 monthsService guarantee on all work
24 hTo log your repair & send tracking
InsuredTracked return shipping · free with a complete service
Questions
Before you send it in
Will I get an estimate before any work begins?
Yes. Every watch gets a full diagnostic first, and we send a detailed estimate. Nothing proceeds until you approve it.
Is it safe to mail my watch to you?
Yes. We offer mail-in service with packaging guidance, and return shipping is insured and tracked. Return shipping is free with every complete service; for other work it is added to your estimate. Include the matching watch or jewellery repair form in the package.
How often should a mechanical watch be serviced?
Generally every four to six years, depending on how and where it's worn. We service based on condition, not age alone, because unnecessary disassembly causes wear.
My quartz watch stopped. Does it need a full service?
Usually a battery is enough. We test the watch first and only recommend further work if it's needed. Water-resistant watches should be pressure tested and resealed after a battery change.
Can you service a watch if the parts are no longer made?
Often, yes. We source original parts, fabricate them, or adapt a solution, always aiming to keep the watch as original as possible.
Why is there fog under my crystal?
Moisture has entered the case, usually through aging gaskets. Send it in promptly so it can be dried, cleaned and resealed before corrosion sets in.
What warranty do you provide?
All repairs and services carry a 12-month service guarantee.
Do you offer rush service?
For select services such as batteries, resealing and polishing, often yes. Contact us before sending so we can confirm timing.