Service request×Inquiry×Estimate first

Request a service

Tell us about your watch or jewellery and what it needs. Shipping it from anywhere in Canada? Fill this in, then print it or download it as a Word file and put it in the box. This is an inquiry, not a commitment. We'll reply with next steps, and once we've inspected it you'll get a written estimate. Nothing starts until you approve it.

01

What are you sending?

Item
02

What do you need?

Service Parts orderingLinks, straps, pins & parts. Opens the parts order. Sell your watchGet an offer on your watch. Opens the sell form.
03

Your watch

Movement
03

What's happening?

Check everything that applies.

Symptoms
Also interested in
04

Getting it to us

Drop-off
05

Your details

Your confirmation, notifications and status updates are all sent by email, so please check that your address is correct.

Best way to reach you
06

Photos & notes

Optional, but photos help us answer faster.

Next you'll see a summary to email to us, print or download as a Word file. If you're shipping it to us, print it and put it in the box.