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ABOUT US

About Time Central — A Few Things You Might Not Know

Time Central is proudly owned and led by Ryan Goncalves, a second-generation watch professional who was quite literally born and raised in the watch industry. With over 36 years of hands-on experience, Ryan has dedicated his life to horology—its craft, its evolution, and the people behind it.

Today, Time Central is trusted by Swiss watch manufacturers and global brands alike, serving as a technical partner, consultant, and service authority. In addition to working directly with brands, Time Central is also a service provider to more than 1,000 retailers across Canada, supporting independent jewelers, national chains, and specialty retailers.

We are also recognized as the largest custom watch dial logo printer in Canada, offering end-to-end dial printing solutions for individuals, corporations, institutions, and watch brands—from single bespoke pieces to large-scale production runs.

At our core, Time Central is focused on growth, mentorship, and uncompromising quality. We are known internationally for delivering exceptional repairs, consistent standards, and world-class service—and we remain committed to doing so today, tomorrow, and throughout our existence.

SOME OF OUR CLIENTS

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Authorized Service Center

Authorized Service Center – Canada

As of January 1, 2026, Time Central Ltd. is proud to be an Authorized Service Center in Canada for Hublot, Victorinox Swiss Army, Movado Group (including Movado, Ebel, Concord, and Fendi), MeisterSinger, Guess, and Casio, Bell & Ross, Effy, Shinola, and Hermes.

We are also one of the very few independent Authorized Service Centers in Canada for Cartier.

 

Time Central holds all current Cartier certifications, allowing us to service Cartier timepieces in full compliance with manufacturer standards, using genuine, original Cartier parts sourced directly through authorized channels. Our watchmakers undergo ongoing brand-mandated training and annual certification testing to ensure every repair meets current technical and quality requirements.

While some service providers may advertise experience with Cartier, only authorized service centers operate under Cartier’s current guidelines, have access to original parts, and maintain an active partnership with the brand. Choosing an authorized service center ensures your timepiece is serviced correctly, transparently, and to factory standards—protecting both its performance and long-term value.

Proudly Canadian

Contributions To The Canadian Watchmaking Culture

Beyond repair and production, Ryan has contributed to and participated in development programs with Canadian watch brands, international watch companies, and emerging watch-technology firms, helping refine products, enhance customer experiences, and transform ideas into better-built timepieces.

Time Central is widely known for developing some of the industry’s most highly qualified watchmakers. Many professionals who have trained or worked with us have gone on to:

  • Launch their own independent or custom watch brands

  • Join elite manufacturers such as Patek Philippe, Rolex, and Breitling

  • Establish and operate watchmaking businesses of their own

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Our 
Story

His Legacy Continues 

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In Memory of Joseph Goncalves

1949 - 2025

Time Central was built on the steady hands and uncompromising standards of Joseph Goncalves. He believed in precision, integrity, and the quiet excellence of doing things right. What began as his dedication to the craft of watchmaking became a lasting legacy—one that continues to guide everything we do today.

His values endure.
His legacy keeps time.

Our story is one of constant evolution. Rooted in tradition yet driven by innovation, Time Central has always embraced the idea that watchmaking is both an art and a science—ever-changing, endlessly creative, and relentlessly precise. As technology advances and design language evolves, so do we. We continuously refine our processes, challenge conventions, and explore new ideas while staying grounded in the fundamentals of craftsmanship, accuracy, and integrity. Every repair, every component, and every project reflects our commitment to excellence, innovation, and thoughtful execution. This balance between heritage and progress is what defines us—and it’s what continues to shape our journey forward.

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Matthew G, CA

"Professional and highly-skilled service. Prompt response time! I am very grateful for their assistance and expertise."
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